IT Supporter

Are you passionate about IT Support and project implementation? We're currently looking for an IT Supporter who is organized, self-motivated, and keen to learn for our office in Copenhagen!
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As an IT Supporter in IMPACT, you will be part of a team where we always strive to provide the best service both internally and externally. You will support our systems and +200 colleagues through a helpful and thoughtful approach on a day-to-day basis. You will be involved in our ongoing projects and engage with third-party suppliers to ensure that our systems run smoothly and efficiently.

  • IT Support for employees on-site and through ZenDesk
  • Implementation of IT projects and governance tasks
  • Setting up and preparing PCs and workstations
  • Contact with third-party suppliers for troubleshooting
  • Preparing and maintaining user manuals


We imagine you have an education within IT, for example, IT Technology or IT Support. In addition, you have 2-4 years of experience from a similar position with a focus on IT Support and project implementation. Ideally with experience from a medium-large sized company.

We expect you to have experience with several of the following:

  • Windows & iOS
  • O365 incl. SharePoint, Teams etc.
  • Microsoft AD, AAD & Intune
  • Microsoft Security Center & ATP
  • Powershell scripting
  • Workflow automation

As a person, you are helpful, flexible, outgoing, positive, and responsible. You have technical flair and thrive with versatile tasks from day to day and in an atmosphere where there is room for humor. You work structured and can have a lot on your plate at a time. You are good at collaborating and communicating, but also at working independently and taking responsibility. You are technically skilled, willing to learn, and curious about new tasks as well as quick at familiarizing yourself with these.


IMPACT is a digital agency with 240 employees and offices in Copenhagen, Odense, Aarhus and Lisbon. We work with strategy, CX, implementation of platforms and digital marketing. We thrive on optimizing and creating results for and with our clients. Every voice counts and we salute nerdiness and brilliant ideas. We are Nordic knowledge leaders in the field of omnichannel commerce and data-driven marketing and we support our customers in the process from strategy to execution. We have a holistic view of digital commerce, which makes IMPACT one of the strongest players in the market.

At IMPACT, you will work with skilled colleagues that aspire to be some of the best within their field. As a company, we want to support this and are strengthening our Talent Development offerings, feedback culture and Project Management approach. We strive to be an organization where a great Employee Experience is at its core and where we can challenge the “normal” way of working as an agency. We all have a voice in this, and you would too.

  • Denmark’s most exciting customers and professional challenges that can drive you forward
  • An informal and fun everyday life in an open-minded and inclusive workplace Social, helpful, ambitious, and dedicated colleagues 
  • Focus on both personal and professional development: seminars, conferences, coaching, sparring, etc. 
  • Appetizing lunch plan, fitness membership, retirement plan, and health insurance 
  • Cool staff events 
  • Great focus on well-being and your mental health, even in times of home isolation. 
  • Among other things, we have a flexible homework scheme. 
  • … and much, much more!


Send application and CV via the link below. Interviews are held on an ongoing basis, as the position is to be filled as soon as possible.

If you have any questions, you are welcome to contact Talent Acquisition Specialist Naja Couriol +45 5090 5928

We are looking forward to hearing from you!

Or, know someone who would be a perfect fit? Let them know!



Laplandsgade 4A
2300 København Directions +4570201619 View page


  • Personal and Professional Development

    We focus on the development of all our employees and ensure relevant courses and certifications to aid in their personal and professional development.

  • Social Community

    You cannot say social without saying IMPACT! We create all types of social gatherings from Friday bar, wine and coffee tastings to sport activities, in order to continue the foundations of our social value.

  • Digital Commerce

    We strive to be the best within digital commerce, and continue to push the technologies and our employees to find new solutions and opportunities.


We cherish a strong social community and have an active staff association that arranges everything from Friday bars to badminton. It is important to us that everyone is happy with their colleagues, and you can participate in the social events to the extent you want.

Already working at IMPACT?

Let’s recruit together and find your next colleague.


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